Privacy policy

Last Updated: 20/08/2026

Effective Date: 03/07/2026

Business Name: Annapolis Inflatables

Website: https://annapolisinflatables.net/

At Annapolis Inflatables, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices and rights you have as a customer. We do not sell your personal information, and any information shared with trusted service providers is used only to support essential business operations such as payment processing, shipping, and website functionality.

1. Information We Collect

We collect certain information when you visit our website, place an order, or contact us.

Personal Information You Provide

This may include:

Full name
Billing and shipping address
Email address
Phone number
Payment information (processed securely through our payment providers; we do not store full credit card details)

We use this information to process orders, arrange shipping, communicate regarding purchases, and provide customer support.

If you contact us through live chat, AI-assisted chat, customer support tools, or inquiry forms on the website, we may collect the information you choose to provide, such as your name, email address, messages, questions, order-related details, images, videos, screenshots, or other attachments shared through the chat or support interaction.

Automatically Collected Information

When you browse our website, we may automatically collect certain technical and usage information, including:

Browser type and device information
Pages visited and time spent on the site
Referring websites or search engines
IP address and general location data (where applicable)

This information is collected in an anonymized or aggregated format whenever possible.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Send order confirmations and shipping updates
Provide customer service and respond to inquiries
Improve website functionality and user experience
Analyze website traffic and performance
Send marketing emails or promotional offers (only if you choose to receive them)
Comply with legal and regulatory obligations
Provide AI-assisted chat, live chat, customer support, order lookup, product guidance, and related customer service features

You may opt out of marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly at Info_Annapolis-Inflatable@fawcettboat.com.

3. HOW WE SHARE INFORMATION WITH SERVICE PROVIDERS

We do not sell your personal information.

We may share personal information with trusted third-party service providers who help us operate our website, process payments, fulfill orders, arrange shipping, provide customer support, improve our services, or perform related business functions.

We use goodChatBot as a third-party AI-assisted chat and customer support tool to help answer customer questions, provide product and order-related support, and manage chat communications. Information shared through chat may be processed by goodChatBot in accordance with the goodChatBot Privacy Policy and Terms of Use:

https://goodchatbot.com/privacy

https://goodchatbot.com/terms

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our site.

We Use Cookies To:

Remember your shopping cart and website preferences
Improve website performance and usability
Analyze site traffic through Google Analytics
Support remarketing and advertising campaigns

Types of Cookies We Use

Essential Cookies: Required for core website functionality
Analytics Cookies: Help us understand website traffic and visitor behavior
Marketing Cookies: Used for remarketing and targeted advertising

Cookies may collect non-personally identifiable information such as:

Pages viewed
Device and browser type
Referring websites
General demographic and usage data

You can control or disable cookies through your browser settings at any time. For more information about online tracking and cookies, please visit the FTC’s guidance on online tracking.

5. How We Protect Your Data

We take reasonable precautions to protect your personal information and maintain the security of our website.

Our security measures include:

SSL encryption across our website (HTTPS)
Secure payment processing through trusted payment providers
Restricted access to customer information for authorized personnel only
Routine security monitoring and website updates

While we work to protect your information, no online transmission or electronic storage method can be guaranteed to be 100% secure.

6. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your personal data
Withdraw consent for marketing communications
Request a copy of your data where legally applicable

To exercise any of these rights, please contact us:

Info_Annapolis-Inflatable@fawcettboat.com or visit us at Annapolis Inflatables, Annapolis, MD

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a minor has provided personal information through our website, please contact us immediately so we can remove the information.

8.Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.

When updates are made:

The “Last Updated” date will be revised
Significant changes may be communicated through email or website notices.
Continued use of our website after updates constitutes acceptance of the revised policy

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Annapolis Inflatables

919 Bay Ridge Rd, Annapolis, MD 21403

Info_Annapolis-Inflatable@fawcettboat.com

Annapolisinflatables.net

Phone Number: (410) 267-8681