Shipping policy

Shipping Policy Last Updated: 30/09/2026

1. Overview

Annapolis Inflatables is a family-owned inflatable boat and outboard motor dealer based in Annapolis, Maryland, serving the Chesapeake Bay region since 1948. Our shipping and delivery policy reflects the nature of the products we sell, from small accessories and parts through to full-size inflatable boats and outboard motors, each of which has different shipping requirements.

Parts and accessories ship via standard carriers where applicable. Boats and motors require arranged delivery or in-store pickup due to their size, weight, and in some cases hazardous materials classification. The sections below explain each scenario.

2. Boats and Motors: Shipping and Delivery

• Local delivery

  Local delivery within 5 miles of our store is provided at no charge. For deliveries beyond 5 miles, delivery is arranged on a fee basis through local delivery or a specialist boat transport company, depending on the size of the boat and the delivery location.

• Delivery outside Maryland and the Mid-Atlantic

  We ship boats and motors outside Maryland and the Mid-Atlantic region. Delivery arrangements and costs vary depending on the size of the item and the delivery location. Contact our sales team for confirmation and a quote.

• Delivery quote

  A delivery quote estimate is provided at the time of purchase. Allow up to 48 hours to receive your delivery quote after your order is placed.

• Delivery timeframe

  Once a delivery quote is accepted, the typical delivery timeframe is 7 to 10 days, depending on location and distance.

Note: No free shipping is offered on boats or motors, with the exception of local delivery within 5 miles of our store. All delivery fees are confirmed before purchase is finalised.

3. In-Store Pickup

In-store pickup is available at our Annapolis location. All items available for purchase can be collected in-store.

Store address and contact

• Address: 919 Bay Ridge Rd, Annapolis, MD 21403, United States
• Phone: +1 410-267-8681

Store hours

• Monday to Friday: 8:00 AM to 5:00 PM
• Saturday: 9:00 AM to 4:00 PM

Saturday pickup

For Saturday pickup, please confirm availability with our Sales and Service team Monday to Friday before visiting.

4. Delivery Inspection and Damage Claims

All deliveries of boats and motors are insured by company policy. We strongly recommend inspecting your boat or motor at the point of delivery before signing for receipt. Any visible damage should be noted on the delivery paperwork at the time of delivery.

To report delivery damage, contact our team as soon as possible after delivery. For details on returns and claims, see our Refund Policy.

5. Order Tracking

To check the status of your order, visit our Order Status and Tracking page on the website. Enter your order number and click the Track button to view the current status of your delivery.

If you have any difficulty tracking your order or have not received your order number, contact our team directly at +1 410-267-8681.

6. Address Accuracy

Customers are responsible for providing a correct and complete delivery address at the time of purchase. If a shipping address needs to be changed after an order is placed, please contact us as soon as possible. Address changes can be accommodated provided the order has not yet shipped from our facility.

7. Questions About Your Order

For any questions about shipping, delivery, or your order, contact our team directly:

• Phone: +1 410-267-8681
• Address: 919 Bay Ridge Rd, Annapolis, MD 21403, United States
• Hours: Monday to Friday 8:00 AM to 5:00 PM, Saturday 9:00 AM to 4:00 PM

You can also reach us through the Contact page on our website.

FAQs

• Do you offer free shipping on boats or motors?

  We do not offer free shipping on boats and motors, with one exception: local delivery within 5 miles of our store is provided at no charge. All other delivery fees are confirmed at the time of purchase.

• How do I get a delivery quote for my boat or motor?

  Our sales team will provide a delivery quote estimate at the time you purchase your boat or motor. Allow up to 48 hours to receive your quote.

• Can I pick up my order in person?

  Yes, in-store pickup is welcome. Our store is open Monday to Friday 8:00 AM to 5:00 PM and Saturday 9:00 AM to 4:00 PM. For Saturday pickup, please confirm with our Sales and Service team during the week beforehand.

• What items can be picked up in the store?

  All items available for purchase can be collected at our store. Items that can be shipped vary depending on size and delivery location. Contact our team if you are unsure about a specific item.

• What happens if my boat or motor arrives damaged?

  All deliveries are insured by the company policy. Inspect your delivery before signing for receipt and note any damage on the delivery paperwork. Contact our team as soon as possible after delivery to report any issues.

• Can I change my shipping address after placing an order?

  Yes, provided the order has not yet shipped from our facility. Contact us as soon as possible after placing your order if you need to update your delivery address.

• Do you ship outside Maryland and the Mid-Atlantic?

  Yes, Shipping outside Maryland and the Mid-Atlantic is available, with arrangements and costs varying depending on the size of the item and the delivery location. Contact our sales team for confirmation.